Terms and Conditions

Last Updated: 2025

Welcome to GlassKote International (“we,” “us,” or “our”). By accessing or using our website https://glasskoteint.com (the “Site”), you agree to comply with and be bound by the following Terms and Conditions (the “Terms”). Please read them carefully before using our services.

If you do not agree with these Terms, you should discontinue using our Site immediately.

1. Definitions

  • “User,” “you,” “your”: Any person accessing our website or using our services.
  • “Products”: The goods and services provided by GlassKote International through this Site.
  • “Site”: Refers to https://glasskoteint.com.

2. Acceptance of Terms

By using our Site, you agree to be bound by these Terms and our Privacy Policy. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes constitutes your acceptance of the revised Terms.

3. Use of the Website

Permitted Use

You may use this Site for lawful purposes, including:

  • Browsing products and services.
  • Placing orders for our products.
  • Contacting us for inquiries or support.

Prohibited Use

You may NOT use our Site for:

  • Any unlawful or fraudulent purpose.
  • Attempting to hack, damage, or disrupt the Site.
  • Copying, modifying, or distributing content without authorization.

We reserve the right to suspend or terminate access to anyone violating these Terms.

4. Products and Pricing

  • We strive to ensure accurate product descriptions, images, and pricing. However, errors may occur, and we do not guarantee absolute accuracy.
  • Prices are subject to change without notice.
  • We reserve the right to refuse or cancel any order placed for products listed at incorrect prices.

5. Orders and Payments

  • All orders placed through our Site are subject to acceptance.
  • We accept payments via [insert payment methods, e.g., credit cards, PayPal, etc.].
  • By providing your payment details, you confirm that you are authorized to use the selected payment method.
  • If we suspect fraudulent activity, we reserve the right to cancel the order.

6. Shipping and Delivery

  • We offer domestic and international shipping.
  • Estimated delivery times are provided as guidelines and are not guaranteed.
  • GlassKote International is not responsible for delays caused by third-party carriers.
  • The risk of loss or damage passes to you upon delivery.

7. Returns and Refunds

Our refund and return policy follows Australian Consumer Law:

  • Change of Mind: We do not accept returns for a change of mind.
  • Damaged or Faulty Products: If you receive a defective or incorrect item, please contact us within 7 days of receipt for a replacement or refund.
  • Return Process: To initiate a return, email us at [insert email] with your order details and supporting photos.
  • Shipping Costs: Customers are responsible for return shipping costs unless the item is faulty.

8. Intellectual Property

  • All content on this Site, including images, text, logos, and trademarks, is the exclusive property of GlassKote International.
  • You may not copy, modify, distribute, or use any content without our prior written consent.

9. Limitation of Liability

  • We do not guarantee that our Site will always be available or error-free.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or products.
  • To the extent permitted by law, our total liability for any claim shall not exceed the purchase price of the product.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes shall be resolved in Australian courts.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. The latest version will always be available on this page.

13. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: connect@glasskoteint.com
📍 Address: Melbourne: 133 Fitzroy Street St Kilda Vic 3182